FAQ

Booking & Eligibility

Do I need a GP referral?

No. While we welcome referrals from GPs and other healthcare professionals, a GP referral is not required to book an appointment at the Obesity and Metabolism Clinic in Bristol. If you are seeking help with obesity, weight management, PCOS, or type 2 diabetes, you can self-refer and book a consultation directly through the clinic website.

Who is the clinic suitable for?

The clinic sees adults (18 and over) seeking specialist assessment or management of obesity, PCOS, type 2 diabetes and related metabolic health conditions.

We do not currently offer paediatric, adolescent, pregnancy, or fertility services.

Are consultations face-to-face or virtual?

All consultations are conducted face-to-face at Litfield House Medical Centre in Clifton, Bristol.

A face-to-face consultation allows for a more comprehensive assessment of your health condition and ability to perform a physical examination, if needed.

What to do if no appointment is available?

Appointments are booked up to 4 weeks in advance. If no appointment is available and you would like to be seen sooner, please email info@obesitymetabolism.co.uk and we will do our best to accommodate you.

Costs, Prescriptions & Insurance

How much does the consultation cost?

The fee for a new appointment, face-to-face, 45 minutes duration, is £240. The fee for a follow up appointment, face-to-face, 25 minutes duration, is £150.

Does the consultation fee cover the cost of medications?

No. The consultation fee covers the specialist assessment and consultation only.

If you are eligible for a treatment for your health condition through the NHS, we will provide recommendations to your primary care provider. If you are not eligible for NHS treatment but meet the licensing criteria for medication, we can issue a private prescription for you to take to a pharmacy of your choice.

How often will I need follow-up appointments, and how long does a prescription last?

This depends on your treatment and how you respond to it, but as a guide, a new patient appointment typically includes a prescription for 2–3 months of treatment, and a follow-up appointment for 4–6 months, if appropriate. We will agree a review schedule with you at each appointment based on your progress and any side effects.

Do you accept health insurance?

We are registered with Aviva, WPA and Allianz. If you have private health insurance, please check with your provider whether appointments at the Obesity and Metabolism Clinic are covered. If your private health insurer authorises your appointment, please email info@obesitymetabolism.co.uk to book an appointment, and provide the name of your insurer and the consultation authorisation code.

What is your cancellation policy?

Not attending an appointment or cancellation within 24 hours of an appointment will result in no refund. Cancellation more than 24 hours before the appointment will result in a full refund.

Your Consultation & Treatment

I have a complex medical history. Would weight loss medications be suitable for me?

During your consultation, we will review your medical history, current medications, eating habits, and weight-related health conditions. We will also assess whether medical treatments for obesity, such as Wegovy (semaglutide) or Mounjaro (tirzepatide), may be appropriate for you.

We will discuss treatment options available, potential benefits, risks, side effects, and eligibility criteria to help you make an informed decision about the best treatment for you.

What happens if I experience side effects from my medication?

Side effects are common with weight loss and diabetes medications, particularly in the first few weeks of treatment. During your consultation, we will explain what to expect and how to manage common side effects. If you experience side effects between appointments, you can contact the clinic by email, and we will advise whether you need an earlier review.

What do I need to bring to my consultation?

If available, please bring a list of your current medications, details of your medical history, and copies of most recent blood test results.

What if I need blood tests?

We do not offer a blood testing service at the clinic. If blood tests are required as part of assessing your health condition, we will usually recommend these to your GP and ask whether they can be arranged through the NHS.

If NHS testing is not available, or you would prefer private testing, we can advise you on local private blood testing services in Bristol.

Can I switch from NHS treatment to private treatment, or use both?

Yes. Many patients see us for specialist input alongside their NHS care, or choose private treatment where they are not currently eligible for NHS-funded medication. We will always clarify what may be available to you on the NHS first, and explain your options if you wish to proceed privately.

After Your Appointment & Your Data

Will my GP be informed after the consultation?

Yes. Following the consultation, we will email you a clinic letter summarising the consultation and agreed management plan. We will also send a copy of this letter, including any recommendation to primary care, to your GP by post.

How is my personal and medical information stored and kept confidential?

Your information is held securely and confidentially in line with UK data protection law (UK GDPR). Information is only shared with your GP or other healthcare professionals involved in your care, with your knowledge, or where there is a legal or safeguarding requirement to do so.